Contact information
Contact Fragtide
We’re here to help with questions about custom lids, orders, shipping, or anything else related to your aquarium needs. Our dedicated lid specialists are available to assist you from start to finish.
Business Hours
- Monday – Friday: 5:00 PM – 10:00 PM ET
- Saturday – Sunday: Closed
support@fragtide.com
We typically reply within 1 business day (often sooner during business hours).
Social Media
Response Promise
We strive to respond to all inquiries within 24 hours during business days. For urgent order issues, please include “URGENT” in your subject line so we can prioritize your request.