We're Here to Help

Questions? Let's Talk Reef.

Whether you have a question about a custom lid, need help with an existing order, or simply aren't sure where to start, reach out. You'll be talking with a real person who understands the hobby.

The Fragtide Difference

Real Support.
From Real Reefers.

We believe custom should feel personal. Tell us what you're working on and we'll help point you in the right direction.

Response
We typically respond within one business day
Consultation Hours
Monday – Friday · 5–10 PM ET

Availability

Need to discuss your setup? Choose your preferred time in the form.

Monday – Friday 5:00 PM – 10:00 PM ET
Saturday By Availability
Sunday By Availability

For order-related questions, including your order number helps us assist you faster.

How Can We Help?

Give us a few details below and we'll take it from there.

What can we help with?